Can I order over phone ?
YES , order over the phone is accepted. You can call us @ +974-33389728 anytime between 8 AM to 8 PM Saturday to Thursday. An order ID will be provided on successful acceptance of order. Kindly use the order ID /your contact number for further tracking of the order. Please do remember to provide your contact number and address with landmark while placing the order.
How I make payment when I order by phone ?
You can pay us by direct Cash when we deliver the goods to you at your doorstep. Please note only cash is accepted and no cheques payments are accepted. Orders are taken only through phone(+974-33389728) for cash on delivery
Is there any special shipping charges on oder by phone ?
- Standard shipping and delivery rules apply.
- Free Delivery on order of 100 USD or above within Doha city limits
- Free Delivery on order of 500 USD or above outside Doha city limits
- Otherwise standard delivery charge of 20 USD applies.
CASH ON DELIVERY
What is Cash on Delivery ?
If you are not comfortable making an online payment on Qsmart, You can pay us by direct Cash when we deliver the goods to you at your doorstep. Please note only cash is accepted and no cheques payments are accepted.
Orders are taken only through phone (+974-33389728) for cash on delivery. No advance online payments are required.
What is free delivery?
We provide free delivery anywhere inside Qatar on minimum order value of USD 100 within Doha city limits . Outside Doha city limits, we provide free delivery if minimum order value is USD 500.
Otherwise a flat shipping rate of USD 20 is charged and collected at the time of delivery.
PAYPAL SECURED PAYMENTS
Is my payment secure.
Yes your payment is 100% secure as all the payments are accepted only through PAYPAL.
How secure are the paypal payments.
The PayPal payment is highly secure. Paypal use industry-leading technology (such as SSL) to keep your information safe.
PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in using PayPal , paypal server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
How Do I Get a PayPal Account?
It's easy to get a PayPal account. From the PayPal account registration page, select Personal or Business Account, then choose the country you live in. Next, on the PayPal Account Sign Up page, enter your information, then click Sign Up
SAME DAY DELIVERY
We provide same day delivery on orders received before 4 pm AST(Qatar local time). We guarantee next business day delivery for orders received after 4 pm AST. Please call us immediately @ +974-33389729 if we do not receive the goods in the said time
NEXT BUSINESS DAY DELIVERY
We guarantee next business day delivery for orders received after 4 pm AST.
Can I buy products from Qsmart if I live outside Qatar?
Currently we ship orders to selected Middle East countries on special request. But it is supported only on order by phone . You can mail us at on order request email@example.com and we would be happy to contact you .Shipping charges calculated at the time of order confirmation.
Do you share my personal information?
No we do not share your personal information with anyone, information stored is solely used for order tracking and delivery purpose only.
Can I use netbanking facility to pay ?
Yes. But its dependent on the order amount . Its on special request only.
How do I contact you?
You can write to us using the query page in Contact Us link Or,
Dial Us @
Sales : +974-33389728
Post Sales Support /General Queries : +974-33389729
Write to Us at